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Trading In On Treet

SUBMIT

Submit

Answer a few easy questions about the quality of your item(s).

Ship

Print out a pre-paid shipping label and send your items to Coclico, where we’ll inspect each item.

Earn

Once your items are approved, receive your credit to Coclico.

Trade-In FAQ’s

This is the official destination for trading in your Coclico items and we make it easy, fast and fair to get credit for your old items. 1. Coclico Pre-loved is the easiest way to pass along your Coclico items. You can simply select items from your order history for trade-in, or search for an item with a description such as, “black heels” – there’s no need to post and manage a sales listing. 2. We offer clear, transparent and immediate trade-in values. Once you’ve selected your item, we’ll immediately tell you what you will receive in credit for each item if it is in acceptable condition. 3. And there is almost no waiting – once you ship your items to us and we approve them, we’ll send you a credit for your acceptable items that you can use towards new or pre-loved Coclico items – there’s no need to wait until your item sells. Thank you for helping us to pursue responsibility in all aspects of our business – including creating a more circular shopping experience.

Listing your item is easy, simply click “Sell or Trade In” in the upper right-hand corner, create an account (tip: use the same email you’ve used to purchase from Coclico so you can see your order history), and go through the trade-in process. Once you’ve added all the applicable information, click “Submit” and print out your shipping label to mail the item back to us.

After you’ve submitted your items for trade-in, you’ll receive an email that includes a prepaid USPS shipping label for you to print and drop off your item at a verified USPS location within 14 days. Your shipping label will expire after the 14th day.

Once your item has been received, we review the item to make sure that it is accurately described.

Each item is priced through our Coclico Pre-loved portal — when going through the process, you will be able to see an estimated payout before submitting your item for sale. Once your item is delivered and verified by Coclico, you’ll receive an email with your credit amount and discount code. You can also view these details by logging into your account and going to “Your Sales & Trade-Ins”.

We issue store credit as discount codes to be redeemed on Coclico. You’ll receive the discount code via email after Coclico verifies your item(s).

We will accept items that are in good condition. Should an item be rejected, we do not intend to resell it, but rather remain committed to our environmental responsibilities by repurposing the item through transparent, domestic opportunities such as remaking/repurposing. Items will never be exported overseas, incinerated, or sent to a landfill.

We offer clear, transparent and immediate trade-in values. Once you’ve selected your item, we’ll immediately tell you what you will receive in credit for each item if it is in acceptable condition. You can simply select items from your order history for trade-in, or search for an item with a description.